Privacy Policy

Last Updated: January 1, 2025

1. Introduction

Welcome to Kuuy. Kuuy is a cloud-based workspace service that allows users to access remote computing environments for gaming, productivity, and application testing. This Privacy Policy explains how we collect, use, store, and protect your information when you use our app, website, and related services.

2. Information We Collect

We may collect the following types of information:

• Account Information: such as your email address, username, and other information you provide when creating or managing an account.
• Device Information: such as device model, operating system, IP address, app version, language settings, and identifiers necessary to support the service.
• Usage Information: such as log data, session activity, feature usage, crash reports, and performance diagnostics.
• Cloud Session Information: information related to your access to cloud-hosted sessions, including session status, selected service environment, and technical records needed to maintain stability and security.
• Support Communications: information you provide when contacting customer support or submitting feedback.

3. How We Use Your Information

We use your information for purposes such as:

• Providing, operating, and maintaining the Kuuy service;
• Enabling access to remote cloud computing environments across devices;
• Improving service performance, reliability, and user experience;
• Monitoring security, preventing abuse, and protecting system integrity;
• Responding to support requests and user inquiries;
• Complying with applicable laws, regulations, and legal obligations.

4. Service Scope

Kuuy provides access to controlled cloud-based computing environments. Kuuy does not operate as an application marketplace and does not provide unauthorized application installation or distribution services.

5. Sharing of Information

We do not sell your personal information. We may share information only in the following situations:

• Service Providers: with vendors and infrastructure providers that help us operate, host, secure, and support the service;
• Legal Compliance: when required to comply with applicable laws, regulations, legal processes, or enforceable governmental requests;
• Protection of Rights: when necessary to investigate fraud, security issues, abuse, or to protect the rights, property, or safety of Kuuy, our users, or others;
• Business Transfers: in connection with a merger, acquisition, financing, or transfer of all or part of our business, subject to applicable legal requirements.

6. Data Retention

We retain information for as long as reasonably necessary to provide the service, maintain security and operational records, resolve disputes, enforce our agreements, and comply with legal obligations.

7. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect your information against unauthorized access, loss, misuse, or alteration. Cloud sessions are designed to operate in controlled and isolated environments to help support privacy and system security.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the right to access, correct, update, or request deletion of your personal information. You may also have the right to object to or restrict certain processing activities. To submit a request, please contact us using the details below.

9. Children's Privacy

Kuuy is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take appropriate steps to delete it.

10. International Use

If you access the service from outside the region where our servers or service providers are located, your information may be processed in other jurisdictions where data protection laws may differ from those in your location.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last Updated” date and may provide additional notice where required. Your continued use of the service after any update constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: kuuy2024sx@gmail.com